Refund Policy

Champion Sports Gear
Email: braxton.janek@gmail.com
Website: https://championsportsgear.myshopify.com/

1. General Policy Statement

This Refund and Return Policy (“Policy”) applies to all purchases made through Champion Sports Gear (“we,” “us,” or “our”). By placing an order, you (“customer,” “you,” or “your”) agree to the terms and conditions set forth below. This Policy is intended to comply with applicable consumer protection laws and governs the return, exchange, and refund of products purchased from our website.

2. Return Eligibility and Timeframe

You may initiate a return request within fourteen (14) calendar days from the date you receive your order. After this period, we cannot offer returns, refunds, or exchanges unless required by applicable law.

To be eligible for a return, the product must meet all of the following requirements:

  • The item must be unused, unworn, and undamaged

  • The item must be returned in its original packaging

  • All accessories, tags, instructions, and labels must be included

  • The condition of the product must be the same as when delivered

Items failing to meet these standards may be rejected and returned to the customer at their own expense.

3. Non-Returnable and Ineligible Items

Returns will not be accepted for the following categories:

  • Products that have been used, worn, washed, assembled, or altered

  • Items that are not returned in their original packaging

  • Products that show signs of physical damage, misuse, or improper handling

  • Items marked as “final sale,” “clearance,” or other non-returnable designations

  • Any products past the 14-day return window

We reserve the right to refuse returns that do not comply with this Policy.

4. Return Authorization Procedure

To initiate a return, you must contact us at braxton.janek@gmail.com and provide the following:

  • Full name

  • Order number

  • Description of the item(s) being returned

  • Reason for the return

  • Photographic evidence, if applicable

Do not ship any products back without prior authorization. Unauthorized returns may be refused or may result in delayed processing.

Once your return request is reviewed and conditionally approved, you will receive written return instructions, including the appropriate return address.

5. Return Shipping Responsibilities

Unless the return is due to an error on our part (such as receiving an incorrect, defective, or damaged item), the customer is solely responsible for:

  • All return shipping costs

  • Proper packaging of the returned item

  • Tracking and ensuring delivery of the return

We strongly recommend using a traceable shipping service and purchasing shipping insurance. We are not liable for lost, delayed, or damaged return shipments.

6. Inspection and Approval of Returns

Upon receipt of the returned product, our team will conduct a quality inspection to confirm eligibility under this Policy. The outcome of this inspection will determine whether a refund, rejection, or exchange is issued.

We will notify you by email regarding the status of your return once the inspection is complete. If the product is deemed ineligible, it may be returned to you at your expense.

7. Refunds and Payment Method

If your return is approved, a refund will be issued to the original method of payment. No alternative refund methods will be used.

Refund processing times may vary depending on the payment provider, but typically range from 5 to 10 business days after approval. We are not responsible for delays caused by banks, credit card companies, or payment platforms.

Shipping fees, duties, or taxes paid at checkout are generally non-refundable, unless required by law or the return is due to our error.

8. Exchanges

Exchanges are only available for items that are received defective, damaged, or incorrect. If you need to request an exchange, follow the same authorization procedure by contacting braxton.janek@gmail.com.

If the requested replacement item is unavailable, we may offer store credit or a refund in accordance with this Policy.

9. Damaged or Defective Items

If you receive a product that is damaged or defective, you must notify us within 72 hours of delivery by sending an email to braxton.janek@gmail.com with the following:

  • Order number

  • Description of the issue

  • Photos or videos showing the defect or damage

Failure to report issues within this timeframe may result in limited or denied remedies.

10. Late or Missing Refunds

If you have not received a refund after approval and reasonable processing time:

  1. Check your bank or credit card statement

  2. Contact your payment provider

  3. Allow additional processing time as required

If you still have not received your refund after completing the above steps, please contact us at braxton.janek@gmail.com for assistance.

11. Policy Modifications

Champion Sports Gear reserves the right to amend, update, or modify this Policy at any time and without prior notice. Any changes will be posted on our website and will apply to all purchases made after the effective date of the revised Policy.

12. Contact Information

If you have any questions or require clarification regarding this Policy, please contact us at:

Champion Sports Gear
Email: braxton.janek@gmail.com
Website: https://championsportsgear.myshopify.com/